Question 1

Can I order just the frame?

Accepted Answer

Yes, that is possible. We accept orders for "frame sets" via email, phone, and our website.

Question 2

How long does it take to fulfill an order for a custom-designed bicycle?

Accepted Answer

Order fulfillment time depends on our component suppliers. Bikes in our standard configurations are usually available immediately. For custom paint jobs or components selected outside the configurator, additional time must be factored in. However, we won’t leave you in the dark. As soon as we know all the details of your project, we’ll immediately provide an estimated delivery time.

Question 3

What is the maximum width of the tires used on Koloride bikes?

Accepted Answer

It depends on the model. On many Koloride bikes, the maximum tire width differs between the front and rear. • KRASKA Al-Koloride Classy Gravel Front: 55 mm (2.2") / Rear: 48 mm (1.9") • GRAIN Ti-Koloride Classy Gravel Front: 52 mm (2.0") / Rear: 48 mm (1.9") • LOOP Ti-Koloride Bełt-ready Gravel Front: 52 mm (2.0") / Rear: 45 mm (1.8") • RANGE Ti-Koloride All-road Front: 45 mm (1.8") / Rear: 40 mm (1.6") • DISCOVER Ti-Koloride 3D-printed Gravel Front: 52 mm (2.0") / Rear: 45 mm (1.8") • HARDY Ti-Koloride Monster Gravel Front: 61 mm (2.4") / Rear: 66 mm (2.6") • LIFT CF-Koloride Sporty Gravel Front: 52 mm (2.0") / Rear: 48 mm (1.9") • SHIFT CF-Koloride Road+ Front: 35 mm (1.4") / Rear: 35 mm (1.4") • e-KOLO CF-Koloride e-gravel on Mahle X20 Front: 50 mm (2.0") / Rear: 48 mm (1.9") Please note that the actual tire width also depends on the manufacturer and the rim width. Tires can spread differently on rims. If you have a specific tire model in mind, we’d be happy to help you choose the right size.

Question 4

What is the geometry of Koloride bicycles?

Accepted Answer

Go to the “Configurator ” or “Bikes” tab. There you’ll find a description of the geometry for each of our models. However, if the tables don’t provide you with all the answers you need—call us, email us, and above all, schedule a test ride!

Question 5

Is it possible to switch from a chain drive to a belt drive without replacing the frame?

Accepted Answer

Yes. That was our design goal from the very beginning for the first KRASKA Al-Koloride model. On this bike, simply by swapping out the rear derailleur hangers, you can easily switch from a belt drive to a chain drive—and vice versa.

Question 6

I live outside of Poland. Where can I get my Koloride bike serviced?

Accepted Answer

Our bikes can be serviced at any bike shop. If your bike has a belt drive, just make sure the mechanic is familiar with this type of drivetrain.

Question 7

What does a custom bike paint job look like, and how much does it cost?

Accepted Answer

First, we need to understand your requirements; then we can provide a quote, get your approval, and get started. For the "One Color" option, we typically add 200 PLN. For "Total Custom," the cost starts at around 1,600 PLN and up. Keep in mind that custom painting will take a little longer than standard painting.

Question 8

Are special tools required to install and remove a wheel with an Alfine hub?

Accepted Answer

All you need is a size 15 wrench to loosen the wheel mounting bolts.

Question 9

How long is the warranty on Koloride bicycles?

Accepted Answer

We offer a five-year warranty on Koloride titanium and aluminum frames, and a two-year warranty on carbon frames. For components not manufactured by us, the standard warranty is two years, unless the manufacturer of the part specifies otherwise.

Question 10

Titanium bike frames – what makes titanium stand out?

Accepted Answer

The titanium frame in Koloride bicycles combines low weight with high material durability and unique performance characteristics. Titanium naturally reduces the transmission of vibrations caused by uneven surfaces. This material is completely corrosion-resistant and requires no additional surface protection. Titanium frames stand out for their combination of the flexibility needed to dampen vibrations while maintaining stability and control when riding with a load .

Question 11

The DISCOVER Ti-Koloride 3D gravel bike – what exactly is it?

Accepted Answer

DISCOVER Ti-Koloride 3D is Poland’s first gravel bike to feature frame components made using 3D-printed titanium. Selected frame parts are built layer by layer from titanium powder. This solution allows for very high manufacturing precision, greater design freedom, and weight reduction compared to many classic designs based solely on welded components. We didn’t choose this technology simply because it’s new or flashy. We used it where it offers real structural benefits and allows us to create an even better bike. In terms of riding character, however, the DISCOVER remains first and foremost a titanium bike. It offers the comfort, durability, and smooth handling for which good titanium designs are known, while retaining a sporty character, low weight, and readiness for long days in the saddle.

Question 12

Bicycle chains vs. belt drives – how do they differ?

Accepted Answer

Metal chains are most commonly used on classic bicycles, while belt drives are an alternative in some designs. The belt drive is made of durable carbon fibers and operates in a dry, enclosed system, requiring no lubrication. It runs more quietly and is less prone to dirt buildup. At Koloride, the belt drive is an option available for models such as the KRASKA Al-Koloride and LOOP Ti-Koloride .

Question 13

The KRASKA bike with an aluminum frame – what are its main advantages?

Accepted Answer

The KRASKA Al-Koloride bicycle, featuring an aluminum frame, was designed as a versatile gravel bike for everyday riding, longer rides, and adventures . 7020 aluminum combines low weight with durability and resistance to heavy use. The KRASKA Al-Koloride is the model that launched the Koloride philosophy: one bike, endless experiences . The frame allows for a classic chain drive, and thanks to the dropout design, it also accommodates the Gates Carbon Drive belt drive. The geometry allows for the use of both a rigid fork and a suspension fork.

Question 14

e-KOLO with a carbon frame – is it worth choosing a carbon e-bike?

Accepted Answer

The E-Kolo with a carbon frame is ideal for people who want an e-bike that interferes as little as possible with the riding experience . Carbon significantly reduces the weight of the entire bike. Weighing about 11 kg , the e-Kolo is the lightest e-bike available on the Polish market . The carbon frame improves comfort on uneven surfaces, makes the bike easier to control, and ensures it remains predictable even on long rides.

Question 15

Why are Koloride bikes considered one of the best choices on the market?

Accepted Answer

Koloride bicycles are highly regarded by discerning cyclists thanks to their combination of refined frame geometry, well-thought-out technical solutions, and high-quality craftsmanship. Designed with the real needs of users in mind, they ensure stability, comfort, and full control in a variety of riding conditions. From the very beginning, Koloride has been developing solutions that genuinely enhance the riding experience. Koloride was the first Polish brand to introduce a titanium gravel bike made using 3D printing technology.

Question 16

What makes Koloride gravel bikes different?

Accepted Answer

Although all Koloride gravel bikes are built with versatility, comfort, and the exploration of new trails in mind, each model has been designed with a slightly different character. The KRASKA Al-Koloride is our proprietary aluminum gravel bike with a drop-out frame, allowing it to work with both a classic chain drive and a Gates belt drive. Versatile, all-around, and ready for both daily rides and multi-day adventures. It’s the most versatile model in our lineup. GRAIN Ti-Koloride is a classic titanium gravel bike focused primarily on comfort, stability, and long hours in the saddle. It is one of the most versatile models in our lineup. The LOOP Ti-Koloride was designed with the Gates belt drive in mind. It’s the perfect choice for those seeking a bike that’s as quiet, clean, and virtually maintenance-free as possible—built to last for years. RANGE Ti-Koloride is our all-road bike. It performs best on asphalt and fast gravel, combining the comfort of a gravel bike with the dynamics of a road bike. DISCOVER Ti-Koloride is the most technologically advanced model in our lineup. It features 3D-printed titanium components, a lightweight design, and a sporty character, while remaining a bike ready for long distances and off-road adventures. The LIFT CF-Koloride is a carbon Road+ bike that seamlessly bridges the worlds of asphalt and gravel. Lightweight, dynamic, and fast, it’s designed for riders who enjoy varying riding speeds and don’t want to limit themselves to a single type of terrain. The e-KOLO CF-Koloride is a lightweight e-gravel bike with MAHLE X20 assistance. It was created to help you cover longer distances, tackle steeper climbs, and get even more enjoyment out of riding. Looking for something between categories? Our lineup also includes the RANGE Ti-Koloride (all-road), SHIFT CF-Koloride (Road+), and HARDY Ti-Koloride —an ATB and monster gravel bike for those for whom the road sometimes ends and the adventure begins. If you’re not sure which model is best for you, don’t worry. Tell us about your routes, plans, and riding style, and we’ll help you choose the bike that best suits your needs.

Question 17

I don't know which Koloride model to choose. Can you help me?

Accepted Answer

Yes. You don’t need to know whether the best choice is the KRASKA, GRAIN, RANGE, DISCOVER, HARDY, LIFT, SHIFT, or e-KOLO. During our conversation, we’ll ask you primarily about where and how you ride. Different bikes work best for daily training, multi-day trips with panniers, or when you’re looking for a single bike for asphalt, gravel, and forest trails. Based on your needs, we’ll help you choose the right model, size, and configuration. In many cases, a short phone call or a few messages is all it takes.

Question 18

What is the process for buying a bike at Koloride?

Accepted Answer

We build almost every Koloride bike from scratch for a specific person, which is why the purchasing process is a little different than it is for ready-made bikes available off the shelf. You contact us and tell us about your riding style, expectations, preferences, and experience. We help you choose the right model and size. We determine the bike’s configuration and customizations. We prepare and build the bike. You pick up the finished bike in person (5% discount) or we ship it to the address you provide. You can count on our support and advice at every stage.

Question 19

Can I test ride the bike and choose the right size before buying it?

Accepted Answer

Yes. We invite you to visit our showroom in Puszczykowo, near Poznań, where you can view selected models and schedule a test ride. If you’re unsure about the size, we’ll help you choose the right geometry based on your height, body proportions, and previous cycling experience. We also work with bike fitters, allowing us to tailor the bike even more precisely to your needs. Our goal is to prepare a bike that will be comfortable from the very first kilometers and will perform perfectly in exactly the riding style you prefer.

Question 20

Can I get a bike fitting before I buy a bike?

Accepted Answer

Yes. More and more of our customers are opting for a pre-fitting or bike sizing session before ordering a bike. This allows us not only to select the right frame size, but also to precisely determine the handlebar width, stem length, crank length, saddle position, and riding posture. In practice, this means that even during the build phase, we can prepare a bike that’s as perfectly tailored to your body type and riding style as possible. In many cases, this helps avoid having to change components or undergo additional bike fitting after purchase. If you already have bike fitting or bike sizing results, we’ll be happy to take them into account when configuring your bike.

Question 21

I can't come to Puszczykowo. How do I choose the right size and configuration for my bike?

Accepted Answer

No problem. We work with bike fitters in various parts of Poland. If you can’t visit our headquarters in Puszczykowo, you can have a pre-fitting or bike sizing done by one of the specialists we recommend in your area. Based on the data we receive, we’ll select the right frame size and configure the bike to suit your needs. For Koloride customers, we reimburse 50% of the cost of the pre-fitting or bike sizing.

Question 22

Where in Warsaw can I see Koloride bikes?

Accepted Answer

You can spot our bikes at many meetups, gravel rides, and cycling events in Warsaw. Among others, our brand ambassador Natalia Nykiel and many customers from Warsaw and the surrounding area ride Koloride bikes. If you’d like to take your time looking at our selection of carbon and titanium models, we invite you to visit the Dandy Horse bike shop at 2a Jordanowska Street. Before your visit, please contact us or Dandy Horse directly to confirm the availability of specific models.

Question 23

What makes Koloride bikes stand out?

Accepted Answer

We don’t build bikes for everyone, and we don’t mass-produce thousands of identical models. Every Koloride bike is built for a specific person and riding style. We help you choose not only the right model and frame size, but also the handlebar width, stem length, cranks, wheel type, gear ratios, and riding position. We prioritize versatility, comfort, and the ability to tailor the bike to its owner. Whether you choose aluminum, carbon, titanium, or an e-gravel bike, our goal is to create a bike that will encourage you to ride more often and perform well in various conditions—from daily training rides to long trips and even bikepacking. Before purchasing, you can visit us in Puszczykowo, schedule a test ride, or get a bike sizing done at one of our partners. This allows us to prepare a bike tailored to you even before you ride your first kilometer. We believe that the best bikes are those that become part of their owners’ memories, plans, and adventures. That’s why we don’t want to impose pre-set formulas. It’s your story, from start to finish. We’re just here to help create a bike that will be its backbone.

Question 24

Why Koloride?

Accepted Answer

Because Koloride is built by cyclists, for cyclists. From the very beginning, we’ve been building bikes that we ourselves want to ride. We test them during daily training sessions, weekend rides, bikepacking trips, mountain adventures, and long-distance challenges. Thanks to this, every decision regarding geometry, components, or configuration is based on real-world experience, not just catalog specifications. We believe that one well-chosen bike can accompany you for many years, thousands of kilometers, and countless adventures. That’s why, instead of limiting your choice to a few pre-made configurations, we help you create a bike that matches your needs, plans, and riding style. From the first conversation, through size and configuration selection, all the way to picking up your finished bike, we stay in direct contact with you. You’re not talking to an anonymous sales department, but to the people who design, test, and develop Koloride bikes. And finally, you get something extra. Group rides, Coffee Rides, trips, test rides, events, and people who, just like you, love to discover the world from the saddle. You won’t find this in the bike’s specs, but for many of our customers, it turns out to be just as important as the bike itself.

Question 25

Can I see Koloride bikes outside the company's headquarters?

Accepted Answer

Yes. Our base is a showroom and workshop in Puszczykowo near Poznań, but you can also see selected Koloride bikes at our partners’ locations throughout Poland. Currently, you can find our bikes at the following locations, among others: • Warsaw – Dandy Horse• Poznań – Supersportowy• Dębica – Bike & Chill• Zielona Góra – Velorama• Częstochowice near Opole – Bike Magic Our bikes also regularly participate in events, test rides, and group rides organized in various parts of Poland. Since our demo bikes often change locations, we encourage you to contact us before visiting. If we aren’t in your area, write to us. Perhaps a Koloride bike is already riding near you, and we’ll be able to connect you with one of our ambassadors or partners.

Question 26

Can I order a bike online?

Accepted Answer

Yes. Many of our customers live hundreds of kilometers away from Puszczykowo, and some of them even live outside of Poland. We can handle the entire ordering process remotely—by phone, email, or during an online meeting. Based on our conversation, information about your riding style, the dimensions of your current bike, and any data from bike sizing or bike fitting, we’ll help you choose the right model, size, and configuration. If you have the opportunity to visit our headquarters, we’d be happy to welcome you. If not, we’ll gladly prepare your bike remotely.

Question 27

Can I transfer parts from my current bike?

Accepted Answer

In many cases, yes. If you have components you want to keep—such as wheels, a power meter, a saddle, a drivetrain, or other equipment—we’ll check their compatibility with the model you’ve chosen and suggest the best solution. Some customers order a complete bike from us, while others opt for a frameset or choose to use selected components from their current bike. We analyze each case individually.

Question 28

Do you only make bikes for experienced cyclists?

Accepted Answer

No. Our customers include both those who have logged thousands of kilometers, completed multi-day trips, or participated in ultra races, as well as those buying their first gravel bike or returning to regular riding after many years. You don’t need extensive experience or specialized knowledge. Together, we’ll determine where you want to ride, what your expectations are, and what kind of bike you need. Whether you’re planning your first gravel rides, daily training sessions, long trips, or simply want to ride more often, we’ll help you find the right solution.

Question 29

Do you need to know the technical details to order a bike from Koloride?

Accepted Answer

No. You don’t need to know all the standards, component groups, wheel types, or technical specifications. You also don’t need to know which model will be best for you. All you need to do is tell us about your riding style, plans, and expectations. Based on that, we’ll help you choose the right model, size, and bike configuration. Our job is to translate your needs into a bike that will perform well in practice. You don’t need to know all the technical details—that’s what we’re here for.

Question 30

I don't like talking on the phone. Can I order a bike online only?

Accepted Answer

Of course. While we enjoy talking about bikes, we know that not everyone has the time for that or simply prefers to communicate via email. You can use our configurator on your own, create your own bike configuration, and send us the generated PDF file. We’ll review it, check the compatibility of the selected components, and get back to you with any suggestions or a quote. If you don’t need additional consultation, we can handle the entire process via email. And if you’re sure of what you want, you can simply click “Order” after configuring it yourself or choose a pre-assembled model—ready to ride. You decide which form of contact is most convenient for you.

Question 31

Do I always have to customize my bike? Don't you have any pre-configured models?

Accepted Answer

We do. Although we specialize in bikes built and configured for specific riders, our store also offers ready-made configurations put together by our team. These are sample bikes assembled based on proven configurations that are well-suited to specific riding styles. If such a configuration meets your expectations, you don’t need to change anything—just add the bike to your cart and place your order. Of course, if you want to change the drivetrain, wheels, cockpit, crank length, tires, or other components, we can customize the bike to your needs. Some customers start with a ready-made configuration, others with a blank slate. Both paths lead to the same goal—a bike you’ll simply want to ride.

Question 32

Who designs Koloride bicycles?

Accepted Answer

Sebastian—the brand’s co-founder, a cyclist, tester, and the person responsible for developing our models—is the driving force behind the geometry and character of Koloride bikes. It is he who has created original designs such as KRASKA, GRAIN, LOOP, RANGE, and HARDY. Each was created in response to specific needs and experiences gained over years of riding on asphalt, gravel, forest trails, and during bikepacking trips. For the DISCOVER model, we utilized modern 3D-printed titanium component technology, though the bike’s geometry and character were also developed by us. In our carbon line, we use ready-made frame platforms available from manufacturers, which we then select and configure according to Koloride’s specifications. This is how the LIFT and SHIFT models, among others, were created. We created the e-KOLO model in collaboration with Marcin (CTO) and MAHLE engineers. The starting point was the geometry of the LIFT model, which we value for its versatility and comfort. It was then adapted to the requirements of the MAHLE X20 assist system. Regardless of the material or technology, every bike that makes it into the Koloride lineup must meet the same condition—it must be a bike we ourselves would want to ride.

Question 33

What's the deal with titanium? Is it just a fad, or is it really that good?

Accepted Answer

In our opinion, titanium is neither a fad nor a passing trend. For years, it has been the dream of many cyclists. A material associated with the aerospace and medical industries, exceptional durability, and exclusive bikes that remained out of reach for most. That is precisely why we became so interested in titanium from the very beginning. One of our goals was to make titanium bikes accessible to a wider range of cyclists. We wanted to show that titanium doesn’t have to be a product reserved exclusively for collectors or owners of very expensive bikes. Today, more and more people can afford a titanium bike, which just a dozen or so years ago was nothing more than a dream. At Koloride, we’ve been designing, testing, and developing titanium bikes for years. Before any design goes into production, we put it through its paces during daily training rides, bikepacking trips, ultra races, and casual rides. We listen to customer feedback and constantly refine the geometry and details of our new models. Our fascination with titanium has also led us to the next step. In 2025, we unveiled the DISCOVER Ti-Koloride—Poland’s first gravel bike featuring 3D-printed components. Not because we chase technological trends, but because we see real benefits in such solutions. For us, titanium is not an end in itself. It is a tool that allows us to create durable, comfortable, and versatile bikes. Bikes that stay with their owners for a long time and never stop inspiring them to ride further.

Question 34

Is the e-KOLO really such a lightweight e-gravel bike?

Accepted Answer

Yes. Lightweight design was one of the main goals of the e-KOLO project from the very beginning. We wanted to create an electric bike that resembles a classic gravel bike as much as possible—both in terms of handling and riding feel. That’s why we deliberately chose a lightweight carbon frame and the MAHLE X20 drive system. The result is one of the lightest e-gravel bikes in its class, weighing around 11–12 kg depending on the configuration. Low weight isn’t just a number in the specs. It also means easier acceleration, greater maneuverability, more comfortable carrying, and more natural handling when the assist is turned off. Just like with the other Koloride models, the e-KOLO wasn’t built based on catalog specifications. Before launching it, we spent hundreds of hours testing and thousands of kilometers trying out different configurations, geometries, and pedal-assist settings. Our goal was to create a bike that retains the character of a gravel bike while allowing you to ride farther, more often, and with greater freedom.

Question 35

Are Koloride bicycles designed and assembled in Poland?

Accepted Answer

Yes. Koloride is a Polish bicycle brand based in Puszczykowo, near Poznań. This is where we design our bikes, test new solutions, develop geometries, paint the frames, and assemble the finished bikes for our customers. The KRASKA model is manufactured entirely in Poland—though we use German 7020 aluminum, which we value for its properties and durability. At the same time, we collaborate with trusted partners from around the world. Depending on the model, we work with various frame manufacturers, component suppliers, and technology providers who are specialists in their respective fields. This allows us to combine our experience, requirements, and philosophy of bicycle construction with the best available solutions. Regardless of where individual components are manufactured, every Koloride bike passes through our hands. We select the configuration, assemble the bike, inspect its preparation, and deliver it to its specific owner. We don’t build bikes for stock. We build them for people who will create their own cycling stories on them.

FAQ